Terms and Conditions

Effective Date: June 20, 2020

Welcome to Nelson Telecom! These Terms and Conditions outline the rules and regulations for using our website and engaging with our services. By accessing this website or working with us, you agree to comply with these terms. If you do not agree, please do not continue to use our website or services.

1. General Terms

  • Company Information: Nelson Telecom is a provider of telecom, network wiring, phone systems, security camera solutions, and related services.
  • Service Area: We operate in New York, New Jersey, Connecticut, and Pennsylvania and tailor our offerings to businesses in these regions.
  • Modifications: Nelson Telecom reserves the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date.

2. Use of Website

  • Content Ownership: All content on this website, including text, graphics, logos, and images, is the property of Nelson Telecom unless otherwise noted. Unauthorized use, reproduction, or distribution is prohibited.
  • User Responsibilities:
    • You agree not to use this website for any unlawful or prohibited activities.
    • You may not attempt to gain unauthorized access to any part of our website, servers, or systems.
  • Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of these sites.

3. Services and Pricing

  • Service Descriptions:
    • Nelson Telecom provides network wiring, phone systems, security cameras, and maintenance & support services tailored to business needs.
    • Detailed descriptions of our services are available on our website or upon consultation.
  • Pricing:
    • Prices for our services are customized based on the scope of work and specific client requirements.
    • Quotes provided are valid for a limited period as specified in your consultation.
  • Service Limitations:
    • Nelson Telecom may decline a project if it falls outside our expertise or operational capabilities.
    • Services are provided within our service area: NY, NJ, CT, and PA.

4. Payment Terms

  • Invoices:
    • Invoices are sent upon agreement to proceed with the project. Payment terms will be outlined in the proposal or contract.
  • Payment Methods:
    • We accept payments via bank transfer, credit cards, or other methods specified in your invoice.
  • Late Payments:
    • Late payments may incur additional fees or interest as specified in the contract.
  • Cancellation Policy:
    • Cancellation requests must be submitted in writing. Cancellation fees may apply depending on the stage of the project.

5. Warranties and Liability

  • Service Guarantee:
    • Nelson Telecom guarantees that all work will meet professional standards and contractual obligations.
  • Limitation of Liability:
    • Nelson Telecom is not liable for indirect, incidental, or consequential damages arising from the use of our services.
    • Our liability for direct damages is limited to the amount paid by the client for the specific service.
  • No Warranty for External Events:
    • We are not responsible for delays, interruptions, or failures caused by external factors, such as power outages, internet disruptions, or third-party failures.

6. Intellectual Property

  • Ownership:
    • Any designs, installations, or systems provided by Nelson Telecom remain our intellectual property until payment is made in full.
  • Use Rights:
    • Upon full payment, clients receive the right to use installed systems and software in compliance with the service agreement.

7. Privacy and Data Protection

  • Data Collection:
    • Any personal or business information collected through our website or during consultations is used solely for providing services.
  • Data Sharing:
    • Nelson Telecom does not sell or share client data with third parties, except as required to fulfill services or comply with legal obligations.
  • Security Measures:
    • We implement reasonable security measures to protect client data, but we cannot guarantee absolute security.

8. Termination of Services

  • Nelson Telecom reserves the right to terminate services if:
    • The client violates these terms or any part of the service agreement.
    • Payments are not received within the agreed timeframe.
    • External factors make it impossible to continue providing services.

9. Dispute Resolution

  • Governing Law:
    • These terms are governed by the laws of New York, without regard to conflict of law principles.
  • Dispute Process:
    • Any disputes shall first be attempted to be resolved amicably.
    • If unresolved, disputes will be submitted to mediation or arbitration as agreed by both parties.

10. Contact Information

For questions, concerns, or more information about these terms, you can contact us at:

Nelson Telecom

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Nelson Telecom!

Let me know if you’d like any further customization or additional legal sections!